It is our pleasure to announce that 3 important journals have confirmed their interest in publishing selected papers from the '2013 Naples Forum on Service' most interesting proposals. The journals are:
- Journal of Business Market Management
- Managing Service Quality,
- Service Science
These journals will publish in late 2013 and beginning 2014 three special issues destined to our event.
Moreover paper subimitted to the forum will be examined in order to be included within a Springer book edited by Vincenzo Baglieri and Uday Karmarkar titled "Factory of Theater? Trends in the Management of Consumer Services".