Forum Organization

Ischia - June 18-21, 2013 – Hotel Regina Isabella

The 2013 Naples Forum on Service - Service Dominant logic, Network & Systems Theory and Service Science: integrating three perspectives for a new service agenda.

HOSTED BY

The University of Salerno and The University of Naples “Federico II”

CHAIRPERSONS

Evert GUMMESSON, Professor, Stockholm University, Sweden

Cristina MELE, Associate Professor, University of Naples “Federico II”, Italy

Francesco POLESE, Associate Professor, University of Salerno, Italy

KEYNOTE SPEAKERS

Evert GUMMESSON, Stockholm University, Sweden.

Robert LUSCH, University of Arizona, USA and Stephen VARGO, University of Hawaii, USA.

Jim SPOHRER, IBM Almaden Research Center, San Jose, USA.

SCIENTIFIC COMMITTEE

The Scientific Committee members will act as advisors to the Chairs and support the scientific level of the Forum. Important tasks for the members are the participation in the review process of submitted abstracts and the selection of the Best Paper Awards. The Scientific Committee members will serve as discussants during sessions.

President: Paolo Stampacchia, University of Naples “Federico II”, Italy

Claudio Baccarani, University of Verona, Italy

David Ballantyne, University of Otago, New Zealand

Ralph Badinelli, University of Virginia Tech, USA

Sergio Barile, University of Rome “La Sapienza”, Italy

Rod Brodie, University of Auckland, New Zealand

Antonella Carù, University of Milan “Bocconi”, Italy

Daniele Dalli, University of Pisa, Italy

Renato Fiocca, University Cattolica del Sacro Cuore, Milan, Italy

Gaetano Golinelli, University of Rome “La Sapienza”, Italy

Michael Kleinaltenkamp, University of Berlin, Germany

Helge Löbler, University of Leipzig, Germany

Robert Lusch, University of Arizona, USA

Paul Maglio, IBM Almaden Research Center, San Jose, USA

Irene Ng, WMG - University of Warwick, UK

Jaqueline Pels, University of Torquato de Tella, Argentina

Enzo Rullani, Venice International University, Italy

Jim Spohrer, IBM Almaden Research Center, San Jose, USA

Kaj Storbacka, Hanken School of Economics, Finland

Annalisa Tunisini, University Cattolica del Sacro Cuore, Milan, Italy

Stephen Vargo, University of Hawaii, USA