Best Papers 2013

“When trust makes it worse – rating agencies as dis-embedded service-systems in the us financial crisis"

Helge Löbler

“Beyond virtuality: from engagement platforms to engagement ecosystems”

Christoph Breidbach, Rod Brodie, Linda Hollebeek

“Health, cost, prevention and cure – value and value co-creation in public healthcare”

Anu Helkkula, Miika Linna, Carol Kelleher