Call for Papers

We invite proposals dealing with themes within one or several of the 3 Forum Pillars: S-D logic, service science, and network/systems theory. We especially encourage submissions with an integrative perspective. The proposals could be theoretical and/or empirical and be based on qualitative and/or quantitative research. In order to submit an abstract, directions are given within the www.naplesforumonservice.it web page.

To download the Call for Paper in pdf form click the following link: Call for papers - 2019 Naples Forum on Service.pdf


A purpose of the Naples Forum is to get different generations of researchers together both at the organized sessions and informally during breaks and social events. In the final selection of submissions, both senior researchers and newcomers will be given a chance to present. There will be plenary sessions as well as parallel sessions. In order to increase the number of active participants a special poster session will be organized during the Forum.

Awards for valuable full papers will be attributed to manuscripts advancing knowledge within the three forum scientic pillars: Service Science, Systems Theory and Complexity, Service Dominant logic. Additionally, ISSIP (International Society of Service Innovation Professionals) will grant its best paper award.